Returns & Warranty
Every BBbarfly comes with a 1 year replacement warrantee. We take great care in our manufacturing processes and have tight quality controls to deliver the best, highest quality product. Very rarely a manufacturing or material defect may occur but we stand behind our product and will work with our customer to resolve any issue. We handle each case as necessary.
No restocking fee. No hassles. Returns can only be made within 30 days of the original purchase and with a valid Return Authorization number issued by us via email.
We only offer a refund or exchange as long as the following requirements are met:
- Any items to be returned MUST be shipped back to BBbarfly.com prepaid, within 30 days of the original purchase with a copy of your original receipt.
- Any item returned MUST be in original condition, and unused.
- We cannot refund shipping costs.
- All returns MUST be pre-authorized by BBbarfly.com. Please E-mail us with the details of your return. We will issue you a Return Authorization Number. Put the R/A number on the package so it is clear and legible